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Ethan Cortazzo

Writing · June 3, 2026 · 2 min

AI made the room more valuable, not less

When the cost of producing plausible output falls to nothing, the scarce things are trust, judgment and access. All three are built in person.


The obvious prediction was that better software would make gathering less necessary. Why fly somewhere to meet a person when the work can be done from anywhere by anyone, increasingly with help?

The opposite is happening, and the reason is straightforward. When anyone can generate a competent proposal, a decent deck and a convincing outreach email in seconds, none of those things prove anything anymore. They used to be evidence. Producing a good document meant you were probably good. That signal is gone.

What is left when output costs nothing

Three things do not get cheaper:

  • Trust — whether someone will actually do what they said, which you learn over time and mostly from other people.
  • Judgment — knowing which of the ten plausible options is the right one, which is not the same as generating ten plausible options.
  • Access — being in the conversation before it becomes a search result.

All three are transmitted between people, and mostly in person. That is not sentimentality about handshakes. It is that trust and judgment are demonstrated under conditions you cannot fake at scale: an unscripted question, a disagreement handled well, someone admitting the thing that did not work.

The more digital the world becomes, the more valuable real relationships become.

The inbox got worse, so the room got better

There is a blunter version of this argument. Every channel that could be automated has been, and is now full. Cold email is a numbers game against other people's numbers games. Social feeds reward volume. The marginal cost of contacting you fell to zero, so the value of contacting you fell with it.

A room does not scale that way. Forty people, three hours, finite attention. That constraint is the feature. It is why an introduction made in person still carries weight that the same words in an email do not.

Where the software should point

This is the part people get backwards. The useful application of AI to gathering is not generating more outreach, more content, more events. It is aiming the scarce thing — deciding who should meet whom, and when, out of everything already known about a room.

Use the technology to make the room worth being in. Then get out of the way, because the actual value is created by two people having a conversation, and no model is going to have it for them.